Third-Party Policy

Effective Date: 29 July 2026

At Fire Detection, we work with trusted third-party service providers to operate our business efficiently and deliver a secure shopping experience. This Third-Party Policy explains how external service providers and third-party websites may interact with our website and customer information.

1. Purpose

Fire Detection partners with reputable third-party companies to support our business operations, including payment processing, shipping, website hosting, communication services, and other essential functions.

These partnerships help us provide reliable products and services while maintaining the security and privacy of customer information.

2. Third-Party Service Providers

Depending on the services you use, we may engage trusted third-party providers for:

  • Payment processing
  • International shipping and courier services
  • Freight forwarding and logistics
  • Customs clearance support
  • Website hosting and cloud infrastructure
  • Domain registration and website security
  • Email communication services
  • Customer support platforms
  • Marketing and newsletter distribution
  • Analytics and website performance monitoring
  • Fraud prevention and cybersecurity services

These providers receive only the information necessary to perform their specific services.

3. Payment Providers

Payments made through our website are processed by secure third-party payment gateways.

Fire Detection does not store complete debit or credit card details on its servers.

Payment providers use industry-standard encryption and security technologies to process transactions safely.

Customers should also review the privacy policies and terms of the payment provider used during checkout.

4. Shipping & Logistics Partners

To deliver products worldwide, Fire Detection works with recognised courier companies, freight forwarders, and logistics providers.

Information shared for shipping purposes may include:

  • Customer name
  • Company name
  • Delivery address
  • Contact number
  • Email address
  • Shipment details

This information is used solely to complete the delivery of your order.

5. Website Analytics

Our website may use analytics tools to better understand visitor behaviour and improve user experience.

These tools may collect non-personal information such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Session duration
  • Referral source
  • General location information

Analytics data helps us improve website performance and customer experience.

6. Marketing Services

With your consent, we may use trusted marketing platforms to send:

  • Product announcements
  • Promotional offers
  • Company updates
  • Technical newsletters
  • Event invitations

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails.

7. Third-Party Links

Our website may contain links to external websites operated by manufacturers, suppliers, certification bodies, industry organisations, or other third parties.

These websites operate independently from Fire Detection.

We are not responsible for:

  • Website content
  • Privacy practices
  • Security measures
  • Accuracy of information
  • Availability of third-party websites

Customers should review the privacy policies and terms of any external website they visit.

8. Product Information

Product specifications, manuals, certifications, images, and technical documentation displayed on our website may originate from manufacturers or authorised suppliers.

Although we make reasonable efforts to ensure accuracy, manufacturers may update product specifications without prior notice.

Fire Detection cannot guarantee that third-party documentation is always complete or current.

9. Third-Party Intellectual Property

Certain trademarks, logos, brand names, product images, and technical documentation displayed on this website belong to their respective owners.

Their appearance on our website does not imply ownership, endorsement, or partnership unless explicitly stated.

All intellectual property rights remain with their respective owners.

10. Data Sharing

Fire Detection does not sell or rent customer personal information.

Information is shared with third-party providers only when necessary to:

  • Process payments
  • Deliver products
  • Provide customer support
  • Comply with legal obligations
  • Maintain website functionality
  • Prevent fraud and cyber threats

All reasonable steps are taken to ensure that third-party providers protect customer information appropriately.

11. Limitation of Responsibility

While we carefully select reputable service providers, Fire Detection cannot be held responsible for:

  • Service interruptions
  • Technical failures
  • Delayed deliveries
  • Payment gateway outages
  • Data breaches occurring within independent third-party systems
  • Website outages beyond our control

Each third-party provider operates under its own policies and terms of service.

12. Compliance with Applicable Laws

Fire Detection expects its third-party providers to comply with applicable laws and regulations relating to:

  • Data protection
  • Information security
  • Payment security
  • International shipping
  • Consumer protection
  • Intellectual property rights

13. Changes to This Policy

Fire Detection reserves the right to amend or update this Third-Party Policy at any time without prior notice.

Any revisions become effective immediately upon publication on this website.

Customers are encouraged to review this page periodically.

14. Contact Us

If you have any questions regarding this Third-Party Policy or our use of third-party service providers, please contact us using the contact information available on our website.

Fire Detection
Warehouse 3–4, Plot 61H2, Block I, Al Hail Industrial Area, Fujairah, United Arab Emirates